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TARGET MARKET

Primary Industries:

● Healthcare: Hospitals, clinics, private practices, dental offices, and healthcare providers.
● E-commerce: Online retailers needing support for orders, returns, and inquiries.
● Insurance: Providers offering auto, health, life, and property insurance.
● Energy and Utilities: Companies providing electricity, water, and gas services.
● Travel and Hospitality: Airlines, hotels, and travel agencies needing reservation and customer service support.
● Communication: Telecom companies requiring customer service and billing support.
● Financial Services: Banks, credit unions, and financial institutions needing customer support and back-office services.

Market Needs:

● Cost-effective outsourcing services
● Skilled virtual assistants for administrative tasks
● 24/7 customer service support
● Scalable workforce solutions for growing businesses


Competitive Analysis:


● Industry Specialization: Tricore stands out with its focus on specialized customer service representatives trained for healthcare, e-commerce, and other sectors.
● Flexible Pricing Models: We offer various pricing structures to accommodate small and medium-sized businesses.
● Quality and Compliance: We ensure HIPAA compliance for healthcare and maintain high standards across all client interactions

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